Privacy Policy
What personal data we collect
We may collect the following personal information:
• Name
• Email address
• Phone number
• Event details (type of event, date, number of guests, location)
• Payment details (processed securely by third-party providers)
• Any information you choose to provide via our forms or messages
How we collect your data
We collect personal data when you:
• Make a booking through our website
• Submit a form (e.g. private event enquiry)
• Contact us by email
• Interact with our website (cookies and analytics)
How we use your data
We use your data to:
• Process bookings and enquiries
• Communicate with you about events
• Provide our services
• Manage payments and invoices
• Improve our website and services
• Comply with legal and tax obligations
Legal basis for processing
Under UK GDPR, we process your data based on:
• Contractual necessity – to provide the services you book
• Legitimate interests – to manage and improve our business
• Legal obligation – for accounting and tax purposes
• Consent – where you have explicitly provided it (e.g. marketing emails)
Payments
Payments made through our website are processed securely by third-party providers (such as Wix Payments, Stripe or PayPal).
We do not store or have access to your full payment details.
Sharing your data
We only share your data when necessary, including with:
• Website and booking platform providers (e.g. Wix)
• Payment processors
• Professional advisors (accountants, if required by law)
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We never sell your personal data to third parties.
Data storage and security
• Your data is stored securely using trusted third-party platforms.
• We take reasonable steps to protect your personal information from unauthorised access, loss or misuse.
How long we keep your data
We retain personal data only for as long as necessary to:
• Provide our services
• Meet legal, tax and accounting requirements
Your rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
To exercise these rights, contact us at Paletteco.moments@outlook.com
Cookies
Our website uses cookies to improve user experience and analyse website traffic.
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You can manage or disable cookies through your browser settings.
For more information, please see our Cookie Policy (if applicable).
Third - Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.